Consumer Action Network

Don't Get Ripped Off

Our economy needs to be fair to consumers in order to function. While a company may make a short-term profit from ripping off consumers or putting an unsafe product on the market, it's not good for anyone in the long term. 

After Wall Street practices brought down the entire U.S. and parts of the world economies, Congress finally stepped up in July 2010 and created the Student PIRG-backed Consumer Financial Protection Bureau (CFPB), a new agency that will act as a counterbalance to the banks and ensure that the credit cards, mortgages, and student loans that consumers use are safe and easy to understand. When you have a complaint about a bank or credit card company, you can call on the new CFPB.

Our consumer program works to protect consumers by:

  • Alerting the publice to hidden dangers, scams, and unsafe products
  • Educating consumers about the choices available by conducting price surveys of various products and services available to students in an effort to allow them to the make the best choices for themselves.
  • Educating consumers about their rights in the marketplace by producing consumer guides to help people navigate the marketplace.
  • Advocating for change by working to build the support it takes to pass consumer protection legislation in our states and in D.C.

As students, we're particularly vulnerable to some specific consumer issues:

Latest Updates

Toy Safety Tips

Summary

From toxic chemicals to choking hazards to dangerous magnets, see what dangerous toys to watch out for while you shop.

> Keep Reading

Trouble in Toyland

The 2012 Trouble in Toyland report is the 27th annual U.S. Public Interest Research Group survey of toy safety. In this report, U.S. PIRG provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards.

> Keep Reading

What college students -- and parents -- need to know about banking

Now that the fall semester's well under way, college students should take a moment to reconsider their banking options. According to a May 2012 report by the U.S. PIRG Education Fund, more than 900 colleges have made deals with banks to market prepaid debit cards to students. Some colleges offer students financial aid money preloaded on one of these cards, or even combine the campus ID with a stored-value card to make using these cards a more attractive option.

> Keep Reading

College students’ debit card fees under scrutiny

The neediest college students who qualify for federal financial aid and receive that money on a debit card are being charged fees some call predatory: 50 cents per debit card purchase using a personal identification number, $10 a month for an inactive account, $20 for a replacement card.

> Keep Reading
Blog Post | Consumer Protection

It's the 30th anniversary of Connecticut's New Car Lemon Law | Ed Mierzwinski

Thirty years ago today, the nation's first new car lemon law took effect in Connecticut, providing consumers with a real remedy, or a refund, when their new car was a lemon. California's law, championed by Rosemary Shahan of CARS, followed very closely, but Connecticut was first. Every state (list at Center for Auto Safety) now has a new car lemon law and consumers are better off for it.

> Keep Reading

Pages

View AllRSS Feed