Consumer Action Network

Don't Get Ripped Off

Our economy needs to be fair to consumers in order to function. While a company may make a short-term profit from ripping off consumers or putting an unsafe product on the market, it's not good for anyone in the long term. 

After Wall Street practices brought down the entire U.S. and parts of the world economies, Congress finally stepped up in July 2010 and created the Student PIRG-backed Consumer Financial Protection Bureau (CFPB), a new agency that will act as a counterbalance to the banks and ensure that the credit cards, mortgages, and student loans that consumers use are safe and easy to understand. When you have a complaint about a bank or credit card company, you can call on the new CFPB.

Our consumer program works to protect consumers by:

  • Alerting the publice to hidden dangers, scams, and unsafe products
  • Educating consumers about the choices available by conducting price surveys of various products and services available to students in an effort to allow them to the make the best choices for themselves.
  • Educating consumers about their rights in the marketplace by producing consumer guides to help people navigate the marketplace.
  • Advocating for change by working to build the support it takes to pass consumer protection legislation in our states and in D.C.

As students, we're particularly vulnerable to some specific consumer issues:

Latest Updates

College textbook costs more outrageous than ever

College textbooks cost too much — and something needs to be done about it, according to a report from the advocacy group U.S. PIRG.

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Textbooks Are Too Expensive For College Students

College textbooks are too expensive and many students can't afford them. The Oregon Student Public Interest Research Group released a national survey Monday on textbook costs and alternatives.

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Majority Of Students Have Skipped Buying A College Textbook Because They're Too Expensive

The cost of college textbooks extends far beyond the bookstore, with students factoring in textbook expenses when they decide about everything from classwork to course loads, according to a report released Monday.

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Textbooks pose yet another price hurdle for students: Report

As if rising tuition, fees and housing expenses weren’t enough, a report out Monday shows textbooks pose another cost hurdle for college students.

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College textbook sticker shock causes students to leave books on the shelves

Despite new technologies and a 2012 California law promising college students relief from soaring textbook costs, students' bookstore spending is higher than ever -- now about $1,200 for books and supplies.

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