Consumer Action Network

Don't Get Ripped Off

Our economy needs to be fair to consumers in order to function. While a company may make a short-term profit from ripping off consumers or putting an unsafe product on the market, it's not good for anyone in the long term. 

After Wall Street practices brought down the entire U.S. and parts of the world economies, Congress finally stepped up in July 2010 and created the Student PIRG-backed Consumer Financial Protection Bureau (CFPB), a new agency that will act as a counterbalance to the banks and ensure that the credit cards, mortgages, and student loans that consumers use are safe and easy to understand. When you have a complaint about a bank or credit card company, you can call on the new CFPB.

Our consumer program works to protect consumers by:

  • Alerting the publice to hidden dangers, scams, and unsafe products
  • Educating consumers about the choices available by conducting price surveys of various products and services available to students in an effort to allow them to the make the best choices for themselves.
  • Educating consumers about their rights in the marketplace by producing consumer guides to help people navigate the marketplace.
  • Advocating for change by working to build the support it takes to pass consumer protection legislation in our states and in D.C.

As students, we're particularly vulnerable to some specific consumer issues:

Latest Updates

Report: High Textbook Prices Have College Students Struggling

The soaring cost of college textbooks is affecting students throughout the nation, to the point where some forgo purchasing books, despite the fact their grades could be in jeopardy.

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Textbooks and access codes financially burden students, university should adopt open textbooks

College textbooks notoriously break the bank of our nation’s youth and SRU students are no exception to that rule.

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WashPIRG starts affordable textbook campaign

WashPIRG kicked off its affordable textbooks campaign Monday morning with a press conference releasing the WashPIRG Foundation’s national survey results on textbook affordability.

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Options Don't Stem Textbook Woes

Despite some recent improvement in textbook market options and transparency, rising prices continue to hinder students who, in the worst scenarios, are turning down classes because the materials are too expensive.

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Open Textbooks Could Help Students Financially and Academically

As the price of college textbooks continues to increase, more students are opting to skip the books even if their grades suffer, a survey conducted by the U.S. Public Interest Research Group has found. 

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